Victor Taichung: No News is Good News

Machine tool maker enjoys sound of no complaints
Story and Video

Taiwanese machine tool producer enjoys the sound of no complaints from customers
Wayne Hsueh jokes that he is an “old man” at the Victor Taichung Machinery Works factory in Taichung, Taiwan, since he has been there for 20 years. For as long as he can remember, the company has installed Grundfos pumps in its products. “We get no complaints from customers,” says Wayne Hsueh, who is responsible for overseas marketing and sales for Victor Taichung’s metal cutting machine tools. He says his company’s use of Grundfos products boils down to three things: the pumps’ reliability, the global Grundfos service and support (see video), plus something quite basic.

Interview: Why Victor Taichung installs Grundfos in its machine tools

“I don’t want to sell trouble to the customer. That’s the reason why Grundfos products continue to be used in our products.”

Wayne Hsueh, Overseas Marketing Sales Manager, Victor Taichung

Facts on Grundfos Supply

Victor Taichung Machinery Works Co., Ltd. Click here for more

Taichung, Taiwan

What they do:
Victor-Taichung produces machine tools: CNC lathes and machining centres. The company installs Grundfos pumps not only in the machine tools it manufacturers but also throughout its own manufacturing plant.

Liquids pumped:
Cooling lubricants, cleaning solution

Cooling, wash-down, and high-pressure pumps for deep-hole machining, turning, milling, filtration and bar-conveyor machines

Grundfos Pumps:
For CTS high-pressure applications: CRNE, CRK, MTR and MTS
For cooling and wash-down: MTA, MTA, SPK and CM.

See Victor in Grundfos film ‘A Day’

Victor Taichung features prominently in Grundfos Indsutry’s 2012 image film, “A Day.” In this short film, we see a few of the ways Grundfos pumps handle all kinds of liquids all over the world.

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